Published inUXR @ MicrosoftProduct Discovery Methods for a Product Delivery WorldPart 2 of 2: A walkthrough of a method for collecting product feedback without sacrificing product discovery.Apr 27, 20235Apr 27, 20235
Published inUXR @ MicrosoftProduct Discovery Methods for a Product Delivery WorldPart 1 of 2: Collecting product feedback without sacrificing product discovery.Apr 27, 20234Apr 27, 20234
Published inUXR @ MicrosoftDeveloper Productivity is Really About EmpowermentA model for empowering your developers to achieve moreJun 15, 20222Jun 15, 20222
Published inUXR @ MicrosoftMoment MakersHow the best UX researchers engineer moments by designMay 21, 2021May 21, 2021
Published inUXR @ MicrosoftTop 10 Do’s and Don’ts for Effective FacilitationA list of tips for facilitating any group activityJan 14, 2021Jan 14, 2021
Integrative ResearchUsing integrative thinking to improve the “heartbeat” of customer, product, and business developmentSep 22, 2020Sep 22, 2020
Published inUXR @ MicrosoftCustomer-Driven Engineering — Part 2: The ProcessDriving customer empathy into your organization, at scale.Jul 31, 2020Jul 31, 2020
Published inUXR @ MicrosoftCustomer-Driven Engineering — Part 1: The CultureDriving customer empathy into your organization, at scale.Jul 28, 2020Jul 28, 2020
Published inUXR @ MicrosoftRunning a Workshop Remotely — Part 3: The LearningThis is part 3 of 3 in a series where I’ll share our learnings in transforming an in-person workshop into one that was run completely…Jun 18, 2020Jun 18, 2020
Published inUXR @ MicrosoftRunning a Workshop Remotely — Part 2: The TechnologyThis is part 2 of 3 in a series where I’ll share our learnings in transforming an in-person workshop into one that was run completely…Jun 17, 20202Jun 17, 20202
Published inUXR @ MicrosoftRunning a Workshop Remotely — Part 1: The ChallengeThis is part 1 of 3 in a series where I’ll share our learnings in transforming an in-person workshop into one that was run completely…Jun 15, 2020Jun 15, 2020
Book Notes: The Power of MomentsNOTE: This article was originally posted on the Notes for Growth blog. This is a blog where our team shares notes on the books we’ve read.Jan 27, 2019Jan 27, 2019
Book Notes: The Innovator’s DNANOTE: This article was originally posted on the Notes for Growth blog. This is a blog where our team shares notes on the books we’ve read.Jan 20, 2019Jan 20, 2019
Book Notes: Measure What MattersNOTE: This article was originally posted on the Notes for Growth blog. This is a blog where our team shares notes on the books we’ve read.Jan 6, 2019Jan 6, 2019
The Culture Code: The Secrets of Highly Successful GroupsNOTE: This article was originally posted on the Notes for Growth blog. This is a blog where our team shares notes on the books we’ve read.Dec 26, 20183Dec 26, 20183
Book Notes: Design-Driven InnovationNOTE: This article was originally posted on the Notes for Growth blog. This is a blog where our team shares notes on the books we’ve read.Sep 23, 2018Sep 23, 2018
Remote LearningIn a previous writing, I explored the decision of going back to school. I now want to spend some time reflecting on my specific experience…Nov 1, 20152Nov 1, 20152
Going Back to SchoolHow do you know if going back to school is right for you?Oct 10, 20151Oct 10, 20151
Brands Matter — The Effect of Brands on Usability Research[Original date of post May 21 2012]Nov 21, 2014Nov 21, 2014
Paper vs. Sketchbook Pro — A Study in Design Constraint[Original date of post Apr. 21 2012]Nov 21, 20141Nov 21, 20141